Managing Difficult People in A Week

Managing Difficult People in A Week

Book - 2014
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Grand Central Pub
The ability to manage difficult people successfully is crucial to anyone who wants to advance their career.

Written by David Cotton, leading expert as both a coach and practitioner, this book quickly teaches you the insider secrets you need to know to in order to successfully manage difficult people.

The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.

So what are you waiting for? Let this book put you on the fast track to success!

Sunday: Understanding and preventing difficult behaviour

Monday: Developing your skills for managing difficult people

Tuesday: More advanced skills for managing difficult people

Wednesday: Managing specific types of difficult behaviour

Thursday: Feedback that works and critical converstions

Friday: Managing conflict

Saturday: Getting support and escalating issues

Gardners
Learn in a week, what the experts learn in a lifetime

McGraw Hill
Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.

This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success:

Sunday: Understanding and preventing difficult behaviour
Monday: Developing your skills for managing difficult people
Tuesday: More advanced skills for managing difficult people
Wednesday: Managing specific types of difficult behaviour
Thursday: Feedback that works and critical converstions
Friday: Managing conflict
Saturday: Getting support and escalating issues

ABOUT THE SERIES
In A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.

Publisher: London : Teach Yourself, 2014
ISBN: 9781471800344
1471800342
Characteristics: 121 pages : illustrations ; 20 cm

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